Resident Service Order

Arbor Properties is dedicated to excellent customer service. For online maintenance requests, simply select your property from the drop-down list, complete the required form, and your request will be addressed propmtly and professionally.

For emergency maintenance, please contact your property directly.

Additionally, for concerns or problems that cannot be resolved by the Property Manager at the site level, please email our Resident Service Management at handled@arborproperties.com

The Service Managment Email is monitored 24 hours a day. If you have any other questions or concerns, please feel free to contact your onsite management team.


Property Name:
Resident's Name:
Apartment / Suite #:
Daytime Phone:
Evening Phone:
Your Email Address:
Do you have a pet for which we should be mindful? 
Do you have an alarm for which we need to make arrangements?  
Problem Category:
Detailed Description:
Does the maintenance man have permission to enter your apartment home?  





*** If this is an emergency, please call your property immediately! ***


Emergencies

    • Fire.
    • Gas Leak.
    • Any water leak.
    • No electricity.
    • Sewer stoppage.
    • No heat.
    • Refrigerator not working.
    • No air conditioning (for safety reasons, we cannot work on outside units after dark or during inclement weather).
    • No hot water.
    • Toilet stopped up - only if apartment has just one bath.
    • Stoves.
    • Stopped up sinks.
    • Entry gate repairs.
    • Anyone trapped or locked out on their balcony.