Arbor Properties is committed to Exceeding Expectations.  Our accommodating  Service By Sundown response demonstrates our determination to keep your home worry free everyday.

Arbor Properties has a Service By Sundown response to any service request properly  submitted by 4pm Monday - Friday. Any other request will be considered a next day priority. (Emergency Maintenance excluded)

Service by Sundown applies to all routine repair items.

On weekends, only emergency service requests are included.

Service requests must be submitted to the leasing office and are considered received when the request is entered into our work order system.

* Exceptions include:

• Cosmetic Finishes
  
• Damaged caused by the resident
  
• Fire/Flood
  
• Weather Related Damage
  
• Unusual or unforeseen structural items such as settling building, water leaks, plumbing repairs or roof repairs.
  
• Pest Control
  
• Maintenance needs that require warranty work
  
• Work requiring unusual or difficult to obtain parts